Find answers to commonly asked questions about our services.
What payment methods do you accept?
When do I pay for services?
Are there any recurring costs?
Do you offer a refund policy?
We try to be fair and understanding, so we ask you to
understand our policy.
- If you cancel prior to Phase One (48 hours), we offer a FULL refund.
- If you cancel during Phase One, we offer a 50% refund.
- If you cancel after Phase One, NO refunds, but a credit will be provided for future services.
Note: To apply for a Refund, send us an email via our Contact page explaing your reason for cancelling services. Also, the Refund Policy does not apply to the initial consultation fee or domain purchase(s).