Commonly Asked Questions
Web Design
How do we start?
During our initial meeting, we'll talk about what you're trying to accomplish.
Then we'll talk solutions that would best accomplish your goals.
How will we communicate?
After our initial meeting, we'll mainly communicate via email. This will help to keep track of
information and progress.
How much do you charge for a website?
The cost depends on several factors, see our Web Pricing page. The more intricate and unique the project, the more time required and higher cost.
How long will it take to build the website?
What is used to develop my website?
Our solutions include a variety of technologies from HTML,
CSS, PHP or possibly using Website Builder.
What happens if my site is down?
Is the Website Builder complicated?
Not at All! It's not as robust like higher-end complicated C.M.S.
systems, but it's easy, quick and get's the job done!
Do you out source your work?
Never! We VALUE our customers privacy.
Do you offer a GUARANTEE?
Absolutely! If you purchased a Service Plan, we GUARANTEE our services!.
I have a question that is not listed?
No Worries! Send us an email with your question(s) through our
Contact page.
Hosting
What is Shared Hosting?
Shared Hosting is a low-cost solution where multiple websites share a single server and its resources.
Does web hosting come with a control panel?
Yes. It varies on the web hosting package and type.
Can I upgrade my web hosting account?
Absolutely! You can upgrade at any time. Beware, you
may experience a slight down time.
Can I move my website to a different hosting provider?
Yes. You own the files and you can upload them to any hosting provider.
Domains
Where can I search or register a domain name?
We can help, but most hosting providers have a Domain Name search feature.
How can I get the right domain name?
If Available, it's important to find a domain name thats, easy to pronounce and easy to spell.
So choose wisely.
Do I own my domain name?
Actually No. You can't buy or own a domain name it's only registered
to you.
If I already have a domain name?
No Worries! You can redirect it to your web hosting. But if you prefer to transfer it, we can help.
Billing
What payment methods do you accept?
We only accept United States (USA) currency in cash, bank cashier's check, Visa, Mastercard, American Express, Discover.
When do I pay for services?
Based on the scope of work, a FULL or Partial payment is expected after
we've discussed your options and you're ready to move forward. The balance due
(if applicable) will be noted in the agreement.
Are there any recurring costs?
Only if you puchased Web Hosting or a Service Plan. If applicable, a yearly domain name registration fee.